FAQ’s

FAQ's

Below FAQ's are some common concerns of our customers before and after purchasing any product from our platform. If you have other questions, please just send it to info@bonjotechllc.com

Please make sure that you follow below steps:

1 – Visit our website at www.waseeh.com and browse our product categories.
2 – Select the desired item and click on “Add to Cart.”
3 – Review your cart and click on “Proceed to Checkout.”
4 – Provide the necessary shipping and payment information.
5 – Confirm your order and make the payment.

The delivery time depends on your location. Typically, orders are delivered within 3-7 business days. However, please note that unforeseen circumstances or holidays may cause slight delays.

• We mostly deal in furniture products which take almost 10-15 days to manufacture it from scratch. If the product you ordered was already in our stock we will dispatch it without having second thoughts. Most courier companies take 1-3 business days to deliver domestic shipments.
• There is a tremendous demand in and out from our beloved customers specifically for our manufactured products. We hope to meet your expectations.

We offer a hassle-free return and exchange policy. If you receive a damaged or incorrect item, please contact our customer support within 1 week (7 days) of receiving the order. We will assist you in returning the product or arranging for an exchange.

The amount we charge our beloved customers in addition to the cost of products they order is called the shipping rate. Shipping rates are usually added to the customer’s order during checkout. We charge on order weight, volume, and overall dimensions of the ordered item.

The product price displayed on the website is inclusive of all applicable taxes.
• However, there might be additional shipping charges depending on your location and the total order value. These charges will be displayed during the checkout process.

We believe in STATS.
We have been in the market since 2016 and so far we have successfully delivered more than 100,000 orders to our customers across Pakistan.

We used to do that but as most of our products are big in volume and weight so we have to add delivery charges to meet the requirements.